Quality Services with a 100% Guarantee!
Dan Knox Consulting offers three different service levels for our network
clients. "Maintenance
Service", "On-Call Service" and
"Fix Rate Service".
Maintenance Service is our best service. On-Call is for clients that feel
that they don't need our services on an on going basis. Fix Rate Service
offers all the advantage of Maintenance Service but for a fix monthly fee.
Fixed Rate Service has been especially useful to clients that need to be budget
their IT expenses for the entire year.
Our 100% Guarantee is something we take very
seriously. If you have a problem with our service we will make
it right.
What to ask before Hiring Consultants?
As layoffs and hiring freezes continue, companies are increasingly turning to
IT contractors to get the job done. Here's a list of questions from IT
consulting company The Allegiance Group that companies should ask potential IT
contractors to make sure they're getting the best fit for a give job.
What's the staffing company's retention record?
Can it provide consultants who will stay on the job until the completion of
the project? Do they have consultants retention or loyalty programs in
place?
How Long will it take the company to supply the right consultants?
Most companies work under deadlines, and delays in staffing can be
disastrous.
How does the company very consultants' technical skills?
Do they have a skills assessment process?
What support does the staffing company provide once the consultants is on
the job?
Does the company help introduce the consultants to the workplace and conduct
follow-up site visits?
Do they have available backup teams for technical support?
If consultants are faced with new and complex technical challenges while on
the job, they should be able to call on others for immediate assistance.
Can the company supply client references?
Has the company conducted a customer satisfaction survey to determine the
areas that require improvement?
Services
Dan Knox Consulting provides Network Solutions, Training and Web Page Design. To
get more information about these services, please contact us at 415-869-1300 or send an
email to info@danknox.com.
Network Solutions
We provide network design, implementation, administration and support for both Wide Area
Networks (WAN) and Local Area Networks (LAN) using Microsoft Server 2003
Enterprise Edition, Microsoft Windows 2000
Advanced Server, Microsoft Windows 2000
Server, Exchange Server, Windows XP Professional, Windows 2000
Professional, and Linux Servers and Workstations.
Web Hosting
We offer Web Hosting using servers running the latest and most advanced
Microsoft software. All our sites are connected to the Internet with full
Frame-Relay T-1 lines, using CISCO routers, to assure our clients the most reliable
service.
Co-Location
Keep your server at our office. All our site is connected to the Internet with full
Frame-Relay T-1 lines. We use CISCO routers, to assure our clients the most reliable
service.
Mail Hosting
We offer Mail Hosting using the newest Exchange products from
Microsoft.
Training
We offer training on all Microsoft Office applications including Word, Excel,
Outlook, PowerPoint, and Access to help you get the most out of your word processing,
spreadsheet, database, presentation and electronic date book/email applications.
Whether you are a pure beginner or an accomplished end-user, we can help you
polish your
skills to improve your efficiency and effectiveness.Web Page Design
Using Microsoft web tools (with Microsoft SQL when needed)
or custom HTML and XML coding, we design information and e-Commerce sites for our clients that integrate their
company information with high-end graphics to create a uniform overall look that is both
aesthetically pleasing and easy to navigate.
Backups
Use our automated backup service to backup your data file via the internet
to our secure servers. We will configure this reliable service to
work at night using your bandwidth (when you don't need it) to maintain three
copies of your data at all times.
Co-Location
Place your server our on network and take advantage our reliable Frame
Reply T-1 service.
e-Commerce
We can custom design an e-Commerce solution just for you. Our high
end solutions offer integration with SQL databases and aesthetically pleasing
design and integration.
Roll Outs
We can help your company roll out improved and upgrade software, using
advanced automated features. For example if you have workstations that are
currently running Windows 95 or Windows 98 we can easily upgrade them to the
much more reliable Windows XP or 2000 operating systems. By leveraging our skills and
experience companies with their own IT Departments can efficiently keep up to
date with the latest software.
Dial Up Service
DKC offers reliable Dial Up service for $5 per month and no long term
contract or commitment is required. Clients may cancel their service at any
time and our this service comes with a 100% satisfaction guarantee. All dial up
clients get free email accounts.
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