Second Level Service

This is our service level for clients that think they need help only once in a while.  This service level is not recommended for clients that need their computers for mission critical applications.  We can not guarantee that your network or computer will remain stable with this level of service.

• The rate for the On-Call Service is $125 per visit and $125 for each additional hour of service.

• After fixing your specific problem, we will make recommendations on what is needed to bring you system up to date.  We will strongly recommend that you update your computer as quickly as possible.  We also will advise you to update or change the software you are using to our recommended software.  This software should help to make your PC run more reliably. 

• By choosing the On-Call Service, you are declining to accept our recommended maintenance service.  We can service your needs only after we service the needs of our Maintenance Service Customers. Usually service can be arranged and completed within a couple of days.

For more information on this service level please send us an e-mail.

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Last modified: January 27, 2010