100% Satisfaction

This is a simple guarantee.  No client shall have to pay for any service with which they are not 100% satisfied.  This is a corner stone of our business and we have had this guarantee since we started.  It is our goal to have only happy clients.

In order to receive this guarantee the clients need to do the following four things:

• Be a "Maintenance Service" or "Fixed Rate" client.
• Run only our "Recommended or Fully Supported Software".
• Keep our current "Minimum Hardware Requirements".
• Keep their account current.

This guarantee only covers our services and does not cover hardware that may be purchased through Dan Knox Consulting.

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Last modified: April 10, 2008